Sample call
New-patient booking
Rachel: Thanks for calling, I'm Rachel, the practice's virtual assistant. How can I make your day better?
Caller: I'd like to book a check-up, I'm new.
Rachel: Lovely. Would mornings or afternoons suit you better?
Rachel answers every call 24/7, books patients straight into your calendar and handles emergencies, for less than the cost of one missed patient a month. Hear her for yourself in 10 seconds.
Want to see what Rachel would do for your practice, in numbers?
That's on us, not you. You won't receive a call this time. Your 90-second audit shows what Rachel would do for your practice instead.
Every one of these rings while your team is doing something that matters. Each caller who can't get through is a patient deciding whether to try again, or try someone else.
Three patients at the desk, two lines ringing.
The desk is empty. A new patient calls about implants.
A cancellation call goes to voicemail. The slot sits empty.
A swollen jaw, a worried parent, a closed practice.
Someone finally has time to book that Invisalign consult.
Three short calls, start to finish. Or skip the recordings and have Rachel call you right now.
Day, night and weekends. Known callers are greeted by name.
A booking, an emergency, a question about fees, or a request for a person.
Books, reschedules or cancels (with a recovery attempt), triages emergencies, transfers to your team, or sends a deposit link.
Every call is recorded, summarised and filed in your Rachel AI CRM, with tasks and callbacks for your team.
Twelve quick taps give you your own revenue-leak estimate, your Rachel Readiness Score and the three leaks to fix first.
Listen to any call, follow every lead through the Rachel pipeline, and see the tasks, bookings and numbers she creates for your team.
Every call recorded, summarised and searchable.
Straight into your calendar, with a recovery attempt before any cancellation is accepted.
Red, amber and green, every time.
To your team or on-call clinician, with context.
Hours, fees, treatments, finance.
Sent by text or email while the patient is still on the line.
Rachel never takes a break. Callbacks and tasks are waiting for your team in the morning.
Rachel takes the phone off your team's plate. She doesn't replace the people looking after patients at your desk.
A card locks in your trial. You're never charged automatically; the plan starts only if you choose to continue. No contract, cancel any time. Extra locations are priced on your Fit Session.
Everything in Inbound, plus Rachel calling, texting and emailing your patients for you. Rachel can call more than 120 people at the same time, so a list of hundreds takes minutes, not days.
Switch sequences on or off whenever you like. You only pay for what you switch on. Priced on your Fit Session. No free trial on this package.
About an hour of your team's time, in total. We do everything else.
A short intake quiz about your practice.
Your team is added to the Rachel AI CRM.
A call with your Client Success Manager and 15 minutes of video training.
Rachel is built for your practice and put through our QA protocol.
You and your team hear and test Rachel before she goes live.
Rachel goes live, monitored 24/7 and refined as she learns.
Never sloppy at launch. Every Rachel passes our quality-assurance testing before she answers a single patient, and is maintained and refined after launch.
I built Rachel because great practices were losing patients to a ringing phone. You'll meet me on your Fit Session.
Take the 90-second audit and book a Founder Fit Session with Dhavit. You'll leave with a clear plan for your phones, whether or not you choose Rachel.